The washbag of loveliness featured above was a gift from Dan (obviously) as an apology for shoddy service form UPS (yup, obvious too). |
Can I just start by saying that I love Kiehl's? I love their ethos, their products (mostly), their samples and now, more than ever, their Customer Service.
BackStory
My last order with Kiehls.co.uk was taking a little longer than expected when I got a strange text. From a 'neighbour'. That lives 10 minutes away. Turns out UPS delivered my package to him days before, believing him to live close to me. Why the delivery dude couldn't use my mobile number on the shipping label as this good Samaritan had, I'll never know. Anyway, an inquisitive email to Kiehl's Customer Service to highlight the issue resulted in this little gift. So I thought I'd let you have a looksie at what was included: -
These 3 creams are scent free and fairly gawjus. I found the Line Reducing Eye Brightening Concentrate to be too sticky though, put me in a mind of when it was the fashion to wear vaseline instead of shadow and everyone went round with their eyelids gummed open. Not for me. The Ultra Facial cream though, I will be buying post haste. It has a light hydrating texture and my face drank it up.
Fuzzy Pics - everyone's favourite |
Citrus Delicious |
Hallelujah, Hallelujah... repeat to fade |
Beeyooriful |
I think of all of the samples this is the one I'll be repurchasing on my next order. This Ultra Facial Cleanser, smells slightly medicinal but is formulated with a sugar derived glycoside, dont'cha know. It's thick, viscous and leaves your mush squeaky, squeaky clean without stripping any natural oils. I used this before reapplying my gradual facial tanner (Xen Tan) and the difference it made for the following 2 days was fantastic. Get into my number one slot for cleansers immediately!
So there we have it, some good, some meh and one or two 'Oh Yeshs'. The very fact I had the opportunity, Thanks to Dan, to do this post shows why I reckon Kiehl's Customer Service Team are second to none.
I pay €52 for the 500ml pump of Creme de Corps, its certainly not cheap but considering the money I’ve shelled out over the years I’d pay this every time, gladly & do. I believe when it comes to skincare you get what you pay for.
Kiehl’s.co.uk no longer ship to Ireland (I hope not because of UPS effing up) but have a Wicklow St Store in Dublin that's lovely for a wander round or you can order over the phone. They're hugely generous with samples if you let them know what you're interested in before shelling out. Always a bonus.
Anything here tempt you lovelies?
8 comments:
I have been lusting after the Creme de Corps for aaagggeeesss now and I think I am just gonna have to invest next time I'm around Wicklow Street!!!
I've never tried any Kiehls products and now I cant wait to! I've only heard good things about the Creme de Corps, need to get my behind in to the shop and investigate, great post mrs!
Nice of Kiehl's to send you this little bag of goodies by way of apologising for UPS's cock up.
I want to try it all, I love a bit of Kiehl's so I do.
I have great memories of looking for kiehls in new York getting lost and them giving me samples for my aching feet. I got a lovely gift set in the shop in town for my bestow and she put in tons of samples and even gave some to me ....love it
Hello there! I love Kiehl's and love them even more now they've demonstrated such great customer service! Using the Acai serum and cleaner at the moment and it's fab.
F&F that Acai serum is absolutely gorgeous! Have switched to EL Illuminator now as I said in another post but Acai is a very close second!
Thanks for commenting girlies x
I like the sound of the body polish, I love a good scrub. Plus you really can't beat good customer service, and you got lots of goodies too
Nicola honestly do yourself a fave & try that scrub, it's more of a polish as they're bits of Loofah fruit so not rough at all but the smell is divine.
Leaves a beautiful smooth sheen too, I've bought it as pressies several times now :) (self gifts included =])
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