Tuesday, 8 May 2012

The Brains Behind your Favourite Beauty Sites - Beauty Features.ie




In this weeks instalment of The Brains Behind your Favourite Beauty Sites series we have one of the ladies that was one of the first and friendliest professional Irish women that I have had the pleasure to deal with in my quest for beauty products, Lorraine Marren.

Long before I set up this blog I was ordering my beauty fixes from Beauty Features and astonished every single time at the speed with which my booty arrived. Not only that but the second to none Customer Service that Lorraine supplies personally always brings me back. I know you're all dying to know the sca, so take it away, Lorraine!




1. What inspired you to set up your site?

I studied Multimedia in college and had a passion for business online. Having purchased beauty products online from other sites I was annoyed when I often got caught by customs charges. Convenience was the reason I would shop online and nobody in Ireland was providing this service. Eager to fill the need for top beauty brands available from the comfort of your own home, I set up BeautyFeatures.ie

2. How long have you been beautifying the country?

BeautyFeatures.ie went live in April 2010, and in April 2011 we launched BeautySkincare.ie specialising in Dermalogica. We are just about to relaunch BeautyFeatures.ie with a new site, which benefits the customer with better deals on their favourites! Can't wait to get it live!

3. What’s your favourite part of the job?

Well I’m very lucky to be able to say I Love my job, and there isn’t a morning I dread going to work. We’ve a great team, and just as it should be, beauty is fun!
If I had to pick a favourite part...it has to be testing new and exciting products...who wouldn’t Love that!? Customers reactions always make me laugh too. The amount of emails and phonecalls we receive to thank us for such a speedy service. People are shocked we can turnaround an order so quickly. It’s great to hear back from them. It's a constant reminder that the Irish are great, and we've built up strong relationships with a lot of our customers.


4. What’s the one thing about your job that people might not know?

Only our courier is outsourced. Everything is done in-house by a very small (busy) team. From packing hundreds of orders to accounts, to design, marketing and web development. What we don't know we learn, and that's what has been so exciting from day 1...it's a constant learning curve and we love it! Also, Therese, our Bronwyn Conroy trained, CBTCD Beauty Therapist is based in Dalkey, County Dublin. Therese, established her business, Calme Beauty Therapy, more than a decade ago. She specializes in acne, rosacea and sensitized skin care and holds a post graduate qualification from the International Dermal Institute. She has been putting smiles on our Dermalogica customers faces for a year now. Ask her anything. She's superb, and so passionate about skincare.

5. If you could choose just one product to recommend to a friend – what would that be?

Only ONE? Ah come on! :) ....hmm. I’d say Dermalogica Daily Microfoliant – after your first use you’ll be hooked! Soft & Smooth skin from a deep cleansing scrub gentle enough to use every day....every house in Ireland should have this product! It’s 10 years old this year and is Dermalogica’s top selling product worldwide. We sell it at nearly €9 cheaper and it lasts forever! Don’t bring it into the shower though...I learnt the hard way a few years ago :) It gets ruined.


Thanks so much, Lorraine for taking the time to chat to us. Wasn't that fascinating, folks? I for one didn't know that Therese was on board and will certainly be investigating further.

To celebrate the new site unveiling and because she rocks, Lorraine is offering an exclusive reader discount of 15% off all full priced products on the site. Enter CHERRYSUE (in capitals) at the checkout of beautyfeatures.ie and the same code for FREE Delivery on all Dermalogica orders on beautyskincare.ie! (I'll definitely be picking up that 
Daily Microfoliant).  Both discounts are valid until the end of May

Believe it or not, it gets better: she's also generously offering a whopping €50 Beauty Features voucher for one of you lucky lot! Use the Rafflecopter widget below to include your entry(ies). As ever entry is simple. Facebook Likes FTW!

Thanks again, Lorraine. 

46 comments:

Anonymous said...

Count me in pls :)

Lucky said...

Just cleaned out my make-up bag so EUR50 would help buy some new beauty treats for me

blondie said...

Fab post, great to see the face behind the site. Count me in :)

InspirationBeauty said...

Love this series, Sue!

I have the dreaded Leaving Cert coming up and a €50 euro voucher would definitely put a smile on my face!
Some new nail polish would be what I'd spend it on!

Mand0 said...

I buy my Dermalogica on Beautyskincare.ie and am down to my last bit of Daily Microfoliant so would love to win so I could re-purchase this fantastic product.

Fingers & eyes crossed! x

shelley83 said...

My skin needs some Dermalogica TLC!!!

Josephine M said...

with the €50 voucher I would get Moroccanoil Treatment’s as it is really versatile, nourishing and residue-free formula that can be used as a conditioning, styling and finishing tool.
jobattye@facebook.com
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Anonymous said...

wont let me enter im already with both pages , richard regan fb name

cornflakegirl said...

Great post Sue, I've clearly been living under a rock though as both of these sites are new discoveries for me. Better late than never though, right? *toddles off to a have a goo at them*

Heather Haigh said...

I would buy some skincare, starting with a good cleanser. Love the sound of yes to tomatoes.

ktatie said...

I'm in desperate need some rescue for my hands, so the dermalogica hand cream sounds good!

Breige said...

I'd buy some Moroccanoil stuff to help my hair look better,it's dreadful these days!

Dee said...

I'm running out of Dermalogica precleanse and multi active toner so it would be fab to be able to repurchase these as my bank balance has seen better days...

Chloe said...

I LOVE Beauty Features! I'd just buy Ja'maal lashes & some OPI polishes. I can't choose which ones!

brooksl38 said...

Anything from Dermalogica x

Anonymous said...

It has come to my attention that I DESPERATELY need OPI nail envy! My nails are in tatters and beautyfeatures is the antidote!:) xxo

Girlwiththeskew-earring said...

More Nail varnish!!!!!!! And maybe a moisturiser...

Ali said...

I would buy proper skin care products new cleanser toner moisturizer serums as I'm starting to have solid routine when taking off make up but really the right products for my skin type :)

ann marie said...

Only just after being introduced to the Dermalogica range so I would defo be getting something from that range have a list of products I want from it!

linda said...

I would definitely get Clarins Wonder Length Mascara and some new nail polish!

Bea said...

Would love to finally try some of the Moroccanoil products!

Jtac said...

I would buy myself some Tweezerman tweezers because Ive always wanted some,and some Clarins Foundation!

GH Moore said...

I have my eye on the new Arena Fitflops!

remeneerb said...

hi there, if i won a 50 voucher, i'd definitely get the Fit Flop fleur in white - perfect for the summer sun on the beach !!

emma Zajac said...

I think I would treat myself to some new foundation :)

Fiona Darcy said...

Oh I would love an excuse to shop! I would love some Kerastase shampoo, it's great and the OPI nail varnishes look lovely, some great colours.

Anonymous said...

Me me me ! Just had third baby ... Need beauty products so I look like I've had sleep!

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